Frequently Asked Questions

Q: What is UTA?

UTA stands for Utility Technology Association. It is an association of utility IT and finance professionals that meet annually to discuss trends in utility-centric technology.

Q: How can I become a member of the UTA?

Just visit the Contact Us link located at the bottom of each page and then select "Membership" in the contact dropdown list, and fill out the form. This will send an email to our membership committee to put you on the mailing list for our conferences. Then you will be notified of all upcoming conferences that UTA has planned. There is no membership fee for UTA and we do NOT sell our membership list.

Q: How often does UTA meet?

UTA meets once per year in the fall. Each year a utility agrees to be the host utility and plans the location of the meeting. The fall conference typically take place Wednesday through Friday.

Q: How do I register for the UTA annual conference?

First, click on Create UserID that is located on all pages and set up an account. Then you can click "Register" on the Events page and complete the form to register.

Q: Why should I create a UserID?

Creating a UserID is only required if you want to register, online, for our Fall Conference.

Q: What if I forget my login password?

Click Login that is located on all pages and then select Forgot Password and answer your security questions to receive an email with your new password.

Q: What if I am trying to Register for the conference and I do not see my Company in the Company Name dropdown list?

If your company is not listed then please scroll to the bottom of the list and select "Add Company Name" and enter your company's name.

Q: What is the Thursday evening event?

The Thursday evening event is dinner accompanied with some form of entertainment. If you are registered for the conference then there is no fee to attend unless you are bringing guests ($40.00 per guest). Please let us know during registration if you plan to attend along with the number of guests you will be bringing so we can prepare accordingly.

Q: What if I get a "Your login attempt was not successful" message on the Login page?

If you get this message then you have entered either an incorrect User Name or Password. You can select Forgot Password if you cannot remember your password.

Q: How can I pay for the conference fee with a credit card?

If you are using a credit card then select the "Paypal/Credit Card" option located at the bottom of the Fall Registration page. Next, after you submit your payment to paypal then select "Don't have a PayPal account" to enter your credit card information and complete your purchase.

Q: What if I register with Paypal/Credit Card but want to switch my payment to a Check/other method?

If you already completed the Paypal/Credit Card checkout then the payment has been finalized. To reverse the payment, please contact "web support" on the Contact Us page and we will help you with any corrections needed.
If you did not complete your checkout then View your registration confirmation and click the "CANCEL REGISTRATION" button after you click your registration confirmation link. After completing your cancellation, you will be able to register again using the correct method.

Q: What if I register with Check/other and would like to switch my payment to Paypal/Credit Card?

Visit View your registration confirmation and click the "CANCEL REGISTRATION" button after you click your registration confirmation link. After completing your cancellation, you will be able to register again using the correct method.

Q: What if I need to cancel my registration?

If you have not already paid, then cancelling your registration is easy. Sign in using the UserID that was used to register you. Go to the Events Page, Click on the Registration link. It will state that you have already registered but will also give you a link to View your registration confirmation. Click on the View registration link and then click the "CANCEL REGISTRATION" button at the bottom of the page.

If you have already paid, we request that if your company can swap a paid registered attendee with another person that would be our preference. UTA understands things come up especially in the IT field, but we consider a paid attendee when building the budget and planning the logistics for capacity and meals. To swap and attendee's name and keep the attendance commitment your company has made, please visit the Contact Us link located at the bottom of each page and select the "General Info/Comments" in the contact dropdown list. Explain the situation and name of the new attendee. Please include a phone number in case a UTA representative needs to speak with you.

If you have already paid, and there is no one else that is able to attend, UTA will issue refund checks after the completion of the conference. If you paid via paypal/credit card, there is a small processing fee that was incurred that will be refunded. The amount of the refund will be the NET amount received. Please visit Contact Us, and include the name the refund check is to be written to and the mailing address to send the refund check to.

Q: What is the structure of the governing body of the UTA?

UTA is governed by an executive committee compiled of UTA members which includes the current Chairman, Vice Chairman and the past Chairman.

Q: What types of topics are covered at the UTA events?

Our program committee is committed to bringing topics of relevance to the UTA meetings and can span across a wide variety of topics from data storage to automated meter reading and everything in-between. If you would like to submit a topic request we will be happy to try to work that topic in as well.

Q: I am a vendor and would like to come speak at UTA on a particular topic, or I would like to have a vendor booth at the next UTA conference, how would I go about doing that?

Just visit the Contact Us link located at the bottom of each page and then select "Vendor Information" in the contact dropdown list, and enter your contact information and a description of your product and/or a detailed proposal of the topic. This information will be sent to our program committee for review.

Q: I am a Vendor and I see there are no more vendor booths available, what are my options?

If there are no more vendor booths available, a vendor can still continue registering and attend the conference and networking opportunities. The vendor will just not be able to have an exhibiting booth.

Depending on the conference venue the committee may be able to open up more space. Visit the Contact Us link located at the bottom of each page and then select "Vendor Information" in the contact dropdown list to make an inquiry about this option.

Q: If I have any questions for the UTA whom would I send them to?

Just visit the Contact Us link located at the bottom of each page and then select "General Info/Comments" in the contact dropdown list, and let us know your questions.

Q: As an IT/Finance professional my time is very valuable why should I be a part of UTA?

Time is valuable and we recognize that. UTA is here to bring information from many resources to you all at one time for the purpose of information, education and empowerment. The more you know, the more you are able to accomplish and we believe that the dissemination of information that we bring will help you be more effective in your work place. Not only will you benefit from the information but you will also benefit from the people network that you will create as you get to know your peers at other utilities.

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